Terms and Conditions

Terms and Conditions

Effective date: 08/01/2026

For Sellers

Accepted Items and Condition Standards

1. Generally Considered

  • Golf polos, sleeveless tops, layers, sweaters, quarter-zips, jackets, rainwear, dresses, skorts, shorts, pants, leggings suitable for golf, and coordinated sets.
  • Spikeless and traditional golf shoes in clean, wearable condition.
  • Stand bags, cart bags, Sunday bags, travel covers, shoe bags, and selected organizers.
  • Hats, visors, towels, belts, gloves, headcovers, sunglasses, jewelry, and selected course accessories.

2. Condition Grades

  • New With Tags: Unworn with original retail tags attached.
  • Like New: No visible wear and exceptionally clean.
  • Excellent: Minimal signs of careful use; no material defects.
  • Very Good: Light wear that is clearly disclosed and does not impair appearance or use.
  • Good - Selective Acceptance: Noticeable but acceptable wear; accepted only for desirable brands, special pieces, or value collections.

3. Automatic or Likely Rejection

  • Stains, odors, smoke, mildew, pests, excessive pet hair, bodily-fluid contamination, or unsanitary condition.
  • Holes, broken zippers, missing buttons, peeling, cracking, delamination, stretched elastic, or structural damage unless specifically approved.
  • Counterfeit, recalled, stolen, unsafe, or materially altered items.
  • Heavily worn shoes, dirty soles, damaged insoles, unstable heels, or separation.
  • Bags with mold, broken stands, defective straps, nonworking zippers, severe sun damage, or material breakdown.
  • Personalized club or member embroidery unless marketable and approved.
  • Obsolete event merchandise, low-value promotional goods, or items whose shipping cost is disproportionate to resale value.

4. Preparation

Items should be freshly cleaned according to care instructions, completely dry, free of personal contents, and neatly packed. Do not apply fragrance to mask odor.

5. Final Discretion

Acceptance standards are business guidelines, not a promise of acceptance. Mull-Again's may decline an otherwise eligible item based on season, inventory, demand, space, shipping expense, or expected value.

Consignment Period

Consigned items are listed for 90 calendar days from the date the listing goes live. Mull-Again's may apply planned markdowns during that period. Before the period ends, Mull-Again's will contact the consignor, who may elect to have unsold items returned at the consignor's shipping cost, donated for store credit under the published credit schedule, or passed on by Mull-Again's. Consignment shipments must contain at least four pieces, each with an expected value of $15 or more.

Seller Website Terms

1. Incorporation

These Seller Website Terms supplement the Master Consignment and Seller Services Agreement. If they conflict, an item-specific written approval controls first, followed by the Master Agreement, then these Terms.

2. Seller Account

The seller must provide accurate information, protect login credentials, promptly update contact and payout details, and notify Mull-Again's of suspected unauthorized access.

3. Submission Rules

  • Submit only items the seller owns and may lawfully sell.
  • Use current photographs of the actual item.
  • Disclose every material flaw, alteration, missing component, odor, or condition issue.
  • Do not list the same item elsewhere if doing so creates a risk that it will be unavailable after sale.
  • Respond promptly to questions and sale notices.

4. Seller-Held Fulfillment

A consignor-held item must be shipped within two business days using the issued label and packaging instructions. The seller must obtain a carrier acceptance scan and retain packaging evidence until the transaction is final.

5. Listing Content

Mull-Again's may edit titles, descriptions, photographs, categories, and pricing to improve accuracy, consistency, search visibility, and customer understanding, without concealing known flaws.

6. Payout

Payout is earned only after final sale. Available payout methods, thresholds, processing times, verification requirements, and optional store-credit offers will be displayed in the seller portal or related communication.

7. Prohibited Conduct

  • Counterfeit, stolen, recalled, unsafe, or infringing merchandise.
  • Misleading descriptions, altered photographs, or concealment of damage.
  • Off-platform solicitation of Mull-Again's buyers.
  • Manipulation of reviews, prices, promotions, or seller accounts.
  • Harassment, threats, discrimination, or abusive communications.

8. Enforcement

Mull-Again's may remove listings, cancel sales, withhold disputed payouts, require return of funds, restrict features, or suspend or terminate an account when reasonably necessary to protect customers, the business, or legal compliance.

9. Electronic Communications

Operational notices may be delivered by email, text, dashboard message, or other electronic method. The seller is responsible for monitoring the contact methods provided.

10. Governing Terms

Florida law governs and venue lies in Highlands County, Florida, subject to the informal-resolution provision in the Master Agreement.

For Buyers

1. Store Operator

The online store is operated by Mull-Again's Golf Boutique, LLC, doing business as Mull-Again's. Contact information is shop@mull-agains.com, and these Terms and Conditions are effective 08/01/2026.

2. Product Character

Most merchandise is pre-owned, consigned, and one of a kind. Normal signs of prior ownership may exist. Each listing should be reviewed in full, including photographs, condition notes, measurements, and final-sale status.

3. Orders

An order is an offer to purchase. Mull-Again's may accept, reject, cancel, limit, or verify an order for inventory error, pricing error, suspected fraud, payment failure, shipping restriction, item condition change, or legal compliance. If payment was captured for a canceled order, it will be refunded to the original payment method.

4. Pricing and Taxes

Prices may change before purchase. Applicable sales tax, shipping, and other disclosed charges are added at checkout. Obvious typographical or technical errors may be corrected.

5. Payment Methods

Checkout methods depend on Shopify and enabled processors. They may include Visa, Mastercard, American Express, Discover, Diners Club, debit cards, Shop Pay, Apple Pay, Google Pay, PayPal, gift cards, installment services, local payment methods, or other supported methods. Availability can change and some methods have separate provider terms.

6. Shipping

Delivery estimates are not guarantees. The buyer must provide a complete address and monitor tracking. Risk of loss passes as provided by applicable law and carrier terms, subject to Mull-Again's obligations for a properly delivered shipment.

7. Returns

Returns are governed by the posted Return and Refund Policy. Final-sale items, missed deadlines, or items returned in altered condition may be ineligible.

8. Product Information and Fit

Brand sizing varies. Measurements are approximate and may differ based on fabric and measuring method. Color may appear differently across devices. These ordinary variations are not defects when the listing is materially accurate.

9. Authenticity

Mull-Again's requires consignor authenticity representations and may conduct risk-based review. Unless expressly stated, Mull-Again's is not affiliated with or endorsed by the brands whose products are resold.

10. Acceptable Use

The buyer may not use the site for fraud, resale manipulation, automated scraping, malicious code, infringement, harassment, or unlawful activity.

11. Reviews and Content

Submitted reviews, photographs, or comments must be truthful and lawful. The buyer grants Mull-Again's a nonexclusive license to display and use submitted content for store operations and marketing, subject to the Privacy Policy.

12. Disclaimer and Liability

To the extent permitted by law, the site and services are provided without guarantees of uninterrupted access. Nothing excludes nonwaivable consumer rights. Liability limitations do not apply where prohibited.

13. Disputes

Florida law governs. Before suit, the parties will attempt good-faith written and telephone resolution. Venue lies in Highlands County, Florida, except an eligible small-claims matter may be brought as allowed by law.

Returns and Refunds

1. Return Window

Requests should be sent to returns@mull-agains.com. Eligible items may be returned if the buyer requests authorization within fourteen (14) calendar days after confirmed delivery and ships the authorized return within seven (7) calendar days after authorization. The return must arrive in the condition received.

2. Eligibility

  • Unworn, unused, unwashed, and unaltered.
  • All Mull-Again's and manufacturer tags remain attached.
  • No makeup, deodorant, perfume, smoke, pet hair, dirt, creasing, sole wear, stretching, or new damage.
  • Original packaging and included components are returned when applicable.
  • The item was not identified as Final Sale.

3. Return Shipping

The buyer pays return shipping for fit, preference, color expectation, or other buyer-remorse returns. Original shipping is nonrefundable. Mull-Again's will provide or reimburse reasonable return shipping when it confirms that the wrong item was sent or that the item was materially damaged or materially misdescribed.

4. Final Sale

  • Items clearly marked Final Sale or Clearance.
  • Gift cards and promotional store credits.
  • Personalized or altered goods.
  • Intimate apparel and hygiene-sensitive goods identified as final sale.
  • Items returned after the deadline or in changed condition.

5. Shoes, Hats, Visors, and Wearables

Shoes may be tried on indoors only. Soles must remain clean and unmarked. Hats, visors, gloves, belts, and other wearables must be free of makeup, perspiration, fragrance, stretching, or signs of use.

6. Golf Bags and Oversized Items

Eligible golf bags and travel bags may be returned, but the buyer is responsible for actual return shipping and any oversized charges unless the item was wrong, materially damaged, or materially misdescribed.

7. Damage or Description Problem

The buyer should contact returns@mull-agains.com within three (3) calendar days after delivery and provide the order number and clear photographs. Disclosed pre-owned wear is not a defect.

8. Refund Timing

After inspection, an accepted refund will be issued to the original payment method. Processing time depends on the payment provider and financial institution. Gift-card purchases are refunded to gift card unless required otherwise.

9. Exchanges

Direct exchanges are generally unavailable because inventory is one of a kind. An eligible item may be returned and a separate order placed.

10. Abuse Prevention

Mull-Again's may restrict returns for fraudulent, abusive, excessive, or policy-violating activity, subject to applicable law.

Shipping and Fulfillment

1. Buyer Orders

Available shipping methods, rates, and estimated delivery times will appear at checkout. Processing estimates begin after payment and fraud review. Orders containing seller-held items may ship separately.

2. Address Accuracy

The buyer is responsible for a complete deliverable address. Address changes are not guaranteed after order placement. Re-shipping and carrier correction costs may be charged when caused by buyer error.

3. Tracking and Delivery

Tracking will be provided when available. A carrier delivery scan is presumptive evidence of delivery, subject to a timely investigation. Buyers should report missing, damaged, or tampered packages promptly.

4. Seller-Held Fulfillment

The seller must ship within two business days using the provided label, obtain an acceptance scan, package for ordinary carrier handling, and include all listed components. Late shipment may cause cancellation.

5. Store-Held Inbound Shipping

Mull-Again's ordinarily provides one standard prepaid label without reducing the consignor's payout. The consignor must follow weight, size, carrier, packaging, and prohibited-content requirements.

6. Label Cost Recommendation

Inbound ordinary label cost is absorbed by Mull-Again's or funded through buyer-paid shipping (sold items). Oversized golf bags, travel bags, special handling, remote-area surcharges, expedited service, or nonstandard packaging may be quoted separately before acceptance.

7. International Shipping

At this time, Mull-Again’s does not ship internationally. Mull-Again’s does ship to APO and FPO addresses. Military mail is carried at domestic rates and may require a customs declaration, which Mull-Again’s completes. Size limits set by the carrier apply to DPO destinations.

Privacy Policy

1. Scope

This Policy describes how Mull-Again's collects, uses, discloses, and protects personal information from buyers, consignors, website visitors, and business contacts. It should be updated after the final Shopify theme, apps, analytics, advertising tools, and service providers are selected.

2. Information Collected

  • Contact and account information, including name, email, telephone, address, and login details.
  • Order, consignment, item, shipping, return, and customer-service records.
  • Payment-related information processed by Shopify or enabled payment providers; Mull-Again's may receive tokens, status, and limited transaction details rather than complete card numbers.
  • Payout and tax information from consignors, including taxpayer identification information when required.
  • Device, cookie, browser, IP address, analytics, and site-interaction information.
  • Communications, reviews, photographs, and content submitted to Mull-Again's.

3. Uses

  • Operate accounts, orders, consignments, shipping, returns, payouts, and customer service.
  • Authenticate users, prevent fraud, enforce policies, and maintain security.
  • Improve listings, search, inventory planning, website performance, and marketing.
  • Send transactional communications and, with required consent, promotional communications.
  • Comply with tax, accounting, legal, regulatory, and record-retention duties.

4. Disclosures

Information may be shared with Shopify, payment processors, payout providers, carriers, authentication services, hosting and analytics providers, marketing vendors, professional advisers, insurers, government authorities when legally required, and a successor in a business transaction. Mull-Again's does not sell personal information for money. Any use of targeted-advertising tools should be separately disclosed and configured with required choice mechanisms.

5. Cookies and Analytics

The website may use essential, preference, analytics, and advertising cookies. The final policy and cookie banner must match the tools actually enabled. Browser settings and any site privacy controls may limit nonessential cookies.

6. Retention

Information is retained for as long as reasonably necessary for the purposes described, including legal, tax, accounting, fraud-prevention, dispute, and transaction-record obligations. Retention periods may vary by record type.

7. Security

Mull-Again's uses reasonable administrative, technical, and physical safeguards. No method is completely secure. Users should protect passwords and promptly report suspected account misuse.

8. Choices and Rights

Users may update account information, unsubscribe from promotional email, and request access, correction, or deletion where applicable. Certain records may be retained for legal or operational reasons. State-specific rights should be added if business volume or customer geography triggers additional privacy laws.

9. Children

The services are not directed to children under thirteen (13), and Mull-Again's does not knowingly collect their personal information.

10. Changes and Contact

These terms and conditions are effective 08/01/2026. Mull-Again's Golf Boutique, LLC reserves the right to change these Terms and Conditions at our sole discretion. Contact Mull-Again's at shop@mull-agains.com.